Sheraton Jinan Hotel

lovely property , clean , neat , good breakfast , comfortable stay

Staff

They charged me $175 after I checked out two days later.

Space in the room, comfort of the bed

Very bad smelling room. Changed at request but without help. Laughing staff seemed well aware. WiFi password not working at arrival. Poor food quality in specialty restaurant.

Very good breakfast. Rooms are big and comfortable. Staff doesn't speak a good English but luckily I can speak Chinese so I faced no problem.

Good breakfast, nice options and delicious. Supportive staff and cleanliness.

All fine, could not get umbrella to go out when it was raining.

All the places are neat and clear,the breakfast is fatastic.the bed is so soft.

Fitness-equipment is not so many

The breakfast was good. Has a good variety of western and Chinese breakfast meals. The chefs were lovely. Out of everything loved the syrup I used for waffles and pancakes. Really fantastic and quality

The limited food options of the room service. Good quality of food, just was not fond of the flavor or lack thereof .

The location, the hotel the breakfast was all very good.

Wifi was very bad. I had to switch off data to access many apps as it is very poor and inconsistent.Just to add, if the hotel is leasing space for a spa to operate, they should not allow below standard spas to operate out of the property. It also affects their reputation.

Rooms were large, beds very comfy, gym was great, huge desk for work, in a great location. Would recommend 10/10

Both the reception and concierge staff are excellent and very helpful. Room is clean and lovely. Fitness center staff are very friendly too.

Good location. Easy to get a taxi. Metro stations nearby. Big hall on the 1st floor to easily arrange events signing activities.

Dinner at the first floor. When I arrived at the hotel it was 7pm. There were few food and many shelves were already empty.

1. Bathroom was good to take showers. 2. There were CNN, CNA, etc, channels on the TV. 3. Welcome fruits.

1. The survey card on the table was showing previous guest’s words written at 1 month ago. 2. The TV sometimes had no signal and shown just a blue screen. (I encountered twice) 3. Breakfast at the restaurant on the first floor did not reach my expectations. There were limited kinds of food and many of them were Jinan local food.

the location is very good , the property is very clean, the staff are very friendly and they are very professional and helpful

the rooms was not soundproof

Hotel reception staff Miss.Jiao Jie is a pretty lovely girl who helped me deal with a hard difficult during I accommadted at the hotel.She has a kindness mind with warm heart.

Lively bands and singers play music at lobby each night, you may feel a litter noise when you have dinner.

They charged me double for deposit and never returned my deposit money back

Breakfast was excellent. Location good

The staff was very helpful and friendly. The breakfast and dinner was excellent, will definitely be back

Superb

Exceptional

Exceptional